How it works

The Jira connector pulls in all tickets from specified projects every 10 minutes.

For each issue, it collects:

  • Title
  • Description
  • Common fields (assignee, reporter, status, etc.)
  • Custom fields
  • Comments

Setting up

Authorization

  • Jira Cloud: Follow this guide to obtain an Access Token.
  • Jira Server: Follow this guide to obtain a Personal Access Token.

Indexing

  1. Go to the Admin Dashboard in Hymalaia.
  2. Select the Jira Connector.

For Jira Cloud:

  • Enter your Access Token and the Username it’s associated with.

For Jira Server:

  • Enter your Personal Access Token.

Selecting Projects to Index

  • For each Jira project you want to index, provide the URL to any page within the project.
  • Optionally, specify users whose comments should be excluded (e.g., bots).
Example:
Project URL: https://yourcompany.atlassian.net/browse/PROJECTKEY
Ignore Comments from: jira-bot@example.com, deploy-bot@example.com

Start Indexing

Click Connect to start syncing!

From now on, Hymalaia will index your Jira tickets every 10 minutes.

How it works

The Jira connector pulls in all tickets from specified projects every 10 minutes.

For each issue, it collects:

  • Title
  • Description
  • Common fields (assignee, reporter, status, etc.)
  • Custom fields
  • Comments

Setting up

Authorization

  • Jira Cloud: Follow this guide to obtain an Access Token.
  • Jira Server: Follow this guide to obtain a Personal Access Token.

Indexing

  1. Go to the Admin Dashboard in Hymalaia.
  2. Select the Jira Connector.

For Jira Cloud:

  • Enter your Access Token and the Username it’s associated with.

For Jira Server:

  • Enter your Personal Access Token.

Selecting Projects to Index

  • For each Jira project you want to index, provide the URL to any page within the project.
  • Optionally, specify users whose comments should be excluded (e.g., bots).
Example:
Project URL: https://yourcompany.atlassian.net/browse/PROJECTKEY
Ignore Comments from: jira-bot@example.com, deploy-bot@example.com

Start Indexing

Click Connect to start syncing!

From now on, Hymalaia will index your Jira tickets every 10 minutes.