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How it works

The Jira connector pulls in all tickets from specified projects every 10 minutes.

For each issue, it collects:

  • Title
  • Description
  • Common fields (assignee, reporter, status, etc.)
  • Custom fields
  • Comments

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Setting up

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Authorization

  • Jira Cloud: Follow this guide to obtain an Access Token.
  • Jira Server: Follow this guide to obtain a Personal Access Token.

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Indexing

  1. Go to the Admin Dashboard in Hymalaia.
  2. Select the Jira Connector.

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For Jira Cloud:

  • Enter your Access Token and the Username it’s associated with.

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For Jira Server:

  • Enter your Personal Access Token.

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Selecting Projects to Index

  • For each Jira project you want to index, provide the URL to any page within the project.
  • Optionally, specify users whose comments should be excluded (e.g., bots).
Example:
Project URL: https://yourcompany.atlassian.net/browse/PROJECTKEY
Ignore Comments from: jira-bot@example.com, deploy-bot@example.com

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Start Indexing

Click Connect to start syncing!

From now on, Hymalaia will index your Jira tickets every 10 minutes.